Cookie Policy

1. Purpose

This Cookie Policy explains how TP-CAMP OneSuite (“OneSuite,” “we,” “us,” or “our”) may use cookies and similar technologies when you access or use the TP-CAMP OneSuite website, applications, modules and connected services.

This Policy applies across the OneSuite ecosystem, including connected applications relating to Catalog, Splits, Operations, Invoice, Finance and other OneSuite services that may be introduced.

This Cookie Policy should be read together with the TP-CAMP OneSuite Privacy Policy and Terms of Service.

2. What Are Cookies?

Cookies are small data files that a website or application may place on or access through your browser or device.

Cookies and similar technologies can help websites and applications:

• maintain secure sessions;
• remember user preferences;
• authenticate users;
• maintain application functionality;
• improve security;
• understand technical performance; and
• provide a consistent experience between pages or connected services.

Some cookies remain only for the duration of a browser session, while others may remain for a defined period or until removed.

3. Similar Technologies

References to “cookies” in this Policy may also include similar technologies where applicable, such as:

• browser storage;
• local storage;
• session storage;
• authentication tokens;
• device or session identifiers; and
• comparable technologies used to operate web applications.

The technology used may vary depending on the OneSuite application, browser, device and functionality being accessed.

4. How OneSuite Uses Cookies

OneSuite may use cookies or similar technologies where reasonably necessary to:

• authenticate users;
• maintain secure login sessions;
• support access between connected OneSuite applications;
• recognize authorized workspaces;
• maintain application preferences;
• enforce account and application permissions;
• protect against unauthorized access;
• prevent fraud or abuse;
• maintain security;
• support technical functionality;
• diagnose errors;
• remember appropriate user choices; and
• improve the reliability and operation of the Services.

5. Strictly Necessary Cookies

Certain cookies or similar technologies may be necessary for OneSuite to operate securely.

These technologies may support functions such as:

• login and authentication;
• session management;
• account security;
• workspace identification;
• access permissions;
• navigation;
• fraud prevention;
• security controls; and
• other essential application functionality.

Disabling strictly necessary technologies may prevent parts of OneSuite from operating correctly.

Where applicable law permits, strictly necessary cookies may be used without optional consent because they are required to provide a service requested by the user or maintain essential security and functionality.

6. Authentication and Session Technologies

OneSuite uses centralized authentication and access controls across connected applications.

Cookies or similar technologies may therefore be used to:

• maintain a user's authenticated session;
• determine whether a user is signed in;
• securely support movement between authorized OneSuite applications;
• maintain workspace context;
• verify entitlement to an application; and
• help protect against unauthorized access.

Connected OneSuite applications may maintain their own secure session information while relying on OneSuite for centralized identity and entitlement verification.

7. Functional Cookies

OneSuite may use functional cookies or browser storage to remember settings or choices that improve the user experience.

These may include preferences relating to:

• interface settings;
• application state;
• selected workspace;
• navigation preferences;
• previously selected options; or
• other non-essential convenience features.

Where such technologies are optional under applicable law, appropriate controls may be provided where required.

8. Analytics and Performance Technologies

OneSuite may use limited analytics or performance technologies to understand how the Services operate.

Where implemented, these technologies may help TP-CAMP understand:

• application performance;
• page or feature usage;
• technical errors;
• browser or device compatibility;
• service reliability; and
• general usage patterns.

TP-CAMP may use this information to maintain, secure and improve OneSuite.

Where analytics technologies require consent under applicable law, TP-CAMP will seek to implement appropriate consent controls.

9. Security Technologies

Cookies, tokens and related technologies may be used to help protect OneSuite against:

• unauthorized access;
• session abuse;
• fraudulent activity;
• malicious requests;
• attempts to bypass access controls; and
• other security threats.

Security-related technologies may also help verify that requests originate from legitimate sessions or authorized users.

10. Third-Party Services

OneSuite may use third-party service providers to support functions such as:

• infrastructure and hosting;
• authentication;
• payments;
• artificial intelligence;
• customer relationship management;
• email and communications;
• analytics;
• security; and
• other technical services.

Some third-party services may set or access cookies or similar technologies when their functionality is used.

Where this occurs, the third party may process information according to its own privacy or cookie practices in addition to the protections implemented by TP-CAMP.

The use of a third-party service does not mean that every visitor to OneSuite is automatically subject to every cookie or technology offered by that provider.

11. Payment Services

When a customer uses an external payment service through OneSuite, the payment provider may use cookies or similar technologies for purposes such as:

• transaction processing;
• authentication;
• fraud prevention;
• security; and
• regulatory compliance.

Those technologies may be controlled by the payment provider rather than TP-CAMP.

Customers should review the applicable payment provider's privacy and cookie information where appropriate.

12. Artificial Intelligence Services

Certain OneSuite features may communicate with external artificial intelligence service providers.

The use of an AI-powered feature does not necessarily mean that the AI provider places cookies on the user's device.

Where an AI service or embedded third-party interface uses cookies or similar browser technologies, those technologies will be subject to the applicable implementation and provider practices.

Further information about OneSuite's use of artificial intelligence will be addressed in the TP-CAMP OneSuite AI Usage & Transparency Policy.

13. CRM and Communications Services

OneSuite may use customer relationship management, email or communications services to support activities such as:

• customer support;
• onboarding;
• trial communications;
• service notices;
• account communications; and
• customer relationship management.

Where these services use cookies, tracking technologies or similar tools through OneSuite's websites, TP-CAMP will seek to configure their use consistently with applicable privacy requirements.

14. Advertising and Cross-Site Tracking

TP-CAMP does not state that OneSuite uses advertising, behavioural profiling or cross-site tracking cookies unless such technologies are actually implemented.

If TP-CAMP introduces advertising, remarketing, behavioural analytics or similar technologies in the future, this Cookie Policy and any applicable consent controls should be updated before or when those technologies are introduced.

15. Cookie Consent

Where applicable law requires consent before certain non-essential cookies or similar technologies may be used, OneSuite may provide a cookie notice, consent banner or preference control.

Such controls may allow users to accept, reject or manage categories of optional technologies where appropriate.

Strictly necessary technologies may remain active where they are required to provide requested functionality or maintain the security of the Services.

16. Managing Cookies Through Your Browser

Most browsers allow users to manage cookies through browser settings.

Depending on the browser, users may be able to:

• view stored cookies;
• delete cookies;
• block certain cookies;
• block all cookies;
• restrict third-party cookies; or
• configure how websites handle cookies.

Browser controls vary between browsers and devices.

Blocking or deleting essential OneSuite cookies or browser storage may cause the user to be signed out or may prevent certain Services from functioning correctly.

17. Deleting Cookies and Session Information

Deleting browser cookies or site data may remove stored session or preference information.

As a result, users may need to:

• sign in again;
• repeat authentication;
• reselect preferences; or
• re-establish application sessions.

Deleting cookies does not necessarily delete information stored within the user's OneSuite account or workspace.

Account and data deletion are governed separately by the Privacy Policy and the TP-CAMP OneSuite Data Retention & Deletion Policy.

18. Cookies Across Connected Applications

Because OneSuite operates as an ecosystem of connected applications, different OneSuite applications may use separate cookies, session identifiers or browser-storage records.

A session used by one application may therefore differ from the session used by another application even when both applications rely on the same OneSuite account and workspace identity.

This separation may be used for security, application isolation and access control.

19. Cookie Duration

The duration of a cookie or similar technology depends on its purpose.

OneSuite may use:

Session technologies — generally intended to operate during an active browser or application session.

Persistent technologies — may remain for a defined period where necessary to remember settings, support security or provide another legitimate function.

TP-CAMP seeks to avoid retaining cookie-based information for longer than reasonably necessary for the purpose for which it is used.

20. Personal Information and Cookies

Information obtained through cookies or similar technologies may constitute personal information where it can identify or reasonably be associated with a particular user or device.

TP-CAMP's handling of personal information is governed by the TP-CAMP OneSuite Privacy Policy.

21. Do Not Track and Similar Browser Signals

Some browsers or devices may provide privacy signals or “Do Not Track” settings.

The interpretation and technical implementation of these signals may vary between technologies and jurisdictions.

TP-CAMP may respond to legally recognized privacy signals where required by applicable law and technically appropriate.

22. Updates to This Cookie Policy

TP-CAMP may update this Cookie Policy as OneSuite's technology, integrations, Services or applicable legal requirements evolve.

For example, this Policy may be updated if OneSuite introduces:

• new analytics tools;
• new third-party integrations;
• additional authentication technologies;
• advertising technologies;
• new consent-management functionality; or
• material changes to cookie practices.

The latest version will display its effective or last-updated date.

Where appropriate, material changes may also be communicated through the OneSuite website, application interface or another reasonable method.

23. Mandatory Legal Rights

Nothing in this Cookie Policy is intended to exclude or restrict privacy, data-protection, consumer or other rights that cannot lawfully be excluded or restricted.

Where applicable mandatory law imposes additional requirements, those requirements will apply.

24. Contact

Questions about TP-CAMP OneSuite's use of cookies or similar technologies may be submitted through the official TP-CAMP OneSuite contact or support channels.

The current Cookie Policy will be available through the TP-CAMP OneSuite website.